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Privacy Policy

At Afterglow Electrical, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant UK data protection laws.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, address, email address, and phone number.
  • Service Details: Information related to the services you request from us.
  • Payment Information: Bank details or payment card information.
  • Communication Data: Any correspondence you send to us.

2. How We Use Your Information

We use your personal data to:

  • Provide and manage our services to you.
  • Process your payments and transactions.
  • Communicate with you regarding our services, including sending invoices and service updates.
  • Improve our services based on your feedback and usage data.
  • Comply with legal obligations.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To perform the contract for the services you have requested.
  • Legal Obligation: To comply with legal and regulatory requirements.
  • Legitimate Interests: To manage and improve our services and to communicate with you effectively.
  • Consent: Where you have provided explicit consent for specific purposes.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal data to outside parties except:

  • With trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes physical, electronic, and managerial procedures to safeguard and secure the information we collect.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: The right to request a copy of the personal data we hold about you.
  • Rectification: The right to request that we correct any inaccuracies in your personal data.
  • Erasure: The right to request the deletion of your personal data in certain circumstances.
  • Restriction: The right to request that we restrict the processing of your personal data in certain circumstances.
  • Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit those data to another controller.
  • Objection: The right to object to the processing of your personal data in certain circumstances.
  • Withdraw Consent: The right to withdraw your consent at any time where we are relying on consent to process your personal data.

8. Changes to Our Privacy Policy

We may update this privacy policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

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