Business Terms
1. Introduction
Welcome to Afterglow Electrical. These Terms and Conditions govern your use of our services. By engaging our services, you agree to comply with and be bound by these terms.
2. Scope of Services
Afterglow Electrical provides a range of electrical and renewable energy services, including but not limited to:
- Solar PV system installation
- EV charging point installation
- Home battery storage solutions
- Air source heat pump installations
- Electrical services for new builds and extensions
- Renovations and re-wires
- Periodic inspections and testing
- Fault finding and repairs
- System upgrades
- Commercial shop front installations
3. Estimates and Quotations
All estimates and quotations provided by Afterglow Electrical are free and no-obligation. Prices are valid for 30 days from the date of the quotation. Any changes to the scope of work may result in a revised quotation.
4. Payment Terms
Payments are due as outlined in the invoice provided upon completion of the services. We accept payments by bank transfer, cheque, or other agreed-upon methods. Late payments may incur interest charges.
5. Warranties
Afterglow Electrical offers a 12-month warranty on all workmanship. Additionally, all equipment and materials provided by us come with standard manufacturer warranties. The warranty period begins on the date of installation.
6. Liability
Afterglow Electrical shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability for any claim arising out of the performance of our services shall be limited to the amount paid by the customer for the services in question.
7. Cancellation and Refunds
Customers may cancel their service request within 14 days of acceptance without penalty. Cancellations after this period may incur charges for any work already completed and materials purchased.
8. Health and Safety
We adhere to all relevant health and safety regulations to ensure the well-being of our staff and clients. Customers are required to provide a safe working environment for our technicians.
9. Privacy and Data Protection
Afterglow Electrical is committed to protecting your privacy. Any personal data collected during the provision of our services will be used solely for the purposes of fulfilling our contractual obligations and will not be shared with third parties without your consent.
10. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Us
If you have any questions about these terms and conditions, please contact us at:
- Phone: 07507 798 005
- Email: info@afterglowelectrical.com
- Address: Marble Close, Alston, Axminster, EX13 7LG
12. Updates to Terms
Afterglow Electrical reserves the right to update these terms and conditions at any time. Any changes will be posted on our website, and it is the customer’s responsibility to review these terms regularly.